Safety and Efficiency Considerations for the Introduction of Electronic Ordering in a Blood Bank

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Bibliographische Detailangaben
Zeitschriftentitel:	Archives of Pathology & Laboratory Medicine
Personen und Körperschaften:	Georgiou, Andrew, Greenfield, Tony, Callen, Joanne, Westbrook, Johanna I.
In:	Archives of Pathology & Laboratory Medicine, 133, 2009, 6, S. 933-937
Format:	E-Article
Sprache:	Englisch
veröffentlicht:	Archives of Pathology and Laboratory Medicine
Schlagwörter:	Medical Laboratory Technology General Medicine Pathology and Forensic Medicine

Details
Zusammenfassung:	<jats:title>Abstract</jats:title> <jats:p>The introduction of computerized provider order entry (CPOE) systems is associated with major changes in work processes. Implementation strategies need to consider how the technology will affect and be affected by the organization in which it is being installed. The aim of this study was to examine the potential effect of the introduction of a CPOE system on key work processes in a hospital blood bank by using qualitative data from focus groups, interviews, and participant observation and quantitative data of telephone communication. We found that work practices in the blood bank are made up of a mosaic of collaborative processes underpinned by communication channels to facilitate safe and efficient work practices. The introduction of CPOE systems requires consideration of these channels and of the ways that CPOE may disrupt existing communication processes. There needs to be high levels of staff preparedness to minimize patient risk and optimize performance.</jats:p>
Umfang:	933-937
ISSN:	1543-2165 0003-9985
DOI:	10.5858/133.6.933