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Customer Knowledge Management: Improving Customer Relationship through Knowledge Application
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Authors and Corporations: | |
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Title: | Customer Knowledge Management: Improving Customer Relationship through Knowledge Application/ by Silvio Wilde |
Type of Resource: | E-Book |
Language: | English |
published: |
Berlin, Heidelberg
Springer-Verlag Berlin Heidelberg
2011
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SpringerLink |
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Buchausg. u.d.T.: | Wilde, Silvio, Customer knowledge management, Berlin : Springer, 2011, XVI, 143 S. |
Source: | Verbunddaten SWB |